We ship Mondays to Fridays. After you order we usually ship within 24-48 hours.

Within Germany delivery takes about 3-4 business days after your order. To Austria it takes about 4-5 business days and to the rest of Europe about 7-10 business days.

Exact shipping times depend on where you live. It might take longer. Not sure where your package is? You'll receive an automatic message with your tracking number, once the package is on the way. Use this on your local tracking site to find the exact whereabouts of your order.

It depends on the country: we always try to find the most affordable option for you. In Germany we use DPD, in European countries either DHL or GLS. And outside of Europe we ship via post.

Head over to the shipping page to find the complete information for your country.

Follow the steps below for the smoothest return experience:

1) Mark on the packing list what you want to return. Add the list
to the return package.

2) Please re-use the original box. Include all the original packaging material. We will re-use them!

3) Ship to the below address.

Finitex

Dr.-Raber-Straße 4

19230 Hagenow

Germany

Return shipping costs are not reimbursed.

There are three main reasons for this. First of all we only sell directly to consumers. We don't do wholesale. This automatically makes us about 20% cheaper than brands that do run wholesale programs, because we don't need a wholesale mark-up.

Secondly we buy directly from our partner-factory in Bangladesh. We produce ethically and transparently. However it remains a fact that wages are much lower in Bangladesh than in for example Turkey or Portugal. This results in a lower buying price for us.

Lastly we produce basic, simple styles. We don't design expensive and complicated prints. We don't use luxury packaging or accessories. We keep things simple and prices low.

We only cooperate with professionally organized factories with a sustainable profile. Unfortunately clothing produced in Bangladesh and India is often considered inferior in quality, though we can guarantee that our partner factories create high-quality products under humane working conditions.

Sometimes we are criticized for producing in Bangladesh. Bangladesh is unfortunately a very very poor country. Our partner-factory provides safe working conditions and stable income to over 5.000 people. Imagine the positive effect this has on people’s lives, in one of the poorest countries of the world. It is a good thing, to not long away from the inequalities in our world, but rather do what little we can to give the poorest people in the world a slightly better chance.