- We ship Monday to Friday. Orders usually ship within 24 - 48 hours after you place them.
- You get an e-mail with your tracking number as soon as the package leaves.
- Return shipment costs are not reimbursed. You have to pay for this yourself.
|Where are you?||Shipping costs||Free shipping above?||How long does shipping take?|
|Austria||3 €||50 €||3-4 days|
|Europe||5 €||80 €||4-5 days|
Please keep an eye on the delivery of your package when its on the way. You receive an automatic message with your tracking number. Just click on the button in your email to track the parcel through the DHL website. If you're not at home then DHL usually delivers to a neighbor or to the local post office.
Checked and you still have questions? Then please reach out via e-mail or social media DM. We need to know your order number or the name under which you ordered. So we can quickly figure out which order is yours and help you to find a solution.
How to return items?
If you're not happy, then we're not happy! Please follow the below steps to return items:
- Mark on the packing list what you want to return. Add the list to the return package.
- Please re-use the original box. Include all the original packaging material. We will re-use them!
- Ship to the below address.
Return shipping costs are not reimbursed. It may take a couple of days after arrival until your returns are processed. As soon as we get confirmation, we will refund the products that you shipped back.